Empowering Connections for a Brighter Future
Research consistently shows that a lack of belonging is one of the strongest predictors of people leaving their jobs. Studies by BetterUp, Deloitte and McKinsey all highlight belonging as a critical factor in retention and wellbeing.
The Inclusion Hub Exchange is for everyone who shapes the built and natural environment we all rely on; whether you are early career or experienced, studying, apprenticing, working, contracting, freelancing, managing people, between jobs, on parental leave, caring leave, a career break or a sabbatical. Engineers, digital artists, hydrogeologists, project managers, planners, lawyers, administrators and every role in between. If this industry is part of your story in any way, you are welcome here.
We create trusted, psychologically safe online spaces where people across the industry can speak openly about their experiences, challenges and aspirations.
We focus on the issues that truly shape working lives. Supporting retention, wellbeing, culture and skills shortages by making space for honest conversations that are too often overlooked.
Our purpose is simple.
To promote inclusive cultures and create a built environment where people can stay connected, grow and thrive together.
Through support, advocacy and education, we help people feel seen, valued and connected. By bringing hidden or systemic barriers into the open, we help the industry learn, adapt and build healthier, more inclusive workplaces for everyone.
Our Hubs
Our Hubs are confidential peer‑support online spaces created in response to lived experience, emerging needs and challenges across the built environment.
They exist to provide:
- Psychologically safe, dignified online spaces for sharing and learning.
- Flexible support that adapts to the realities of today’s workforce.
- Practical, bottom‑up solutions to cultural challenges.
- Early identification of systemic blockers affecting inclusion and retention.
- Insights that can be escalated to inform the wider industry and mobilise change.
- Hubs can be established, paused, merged or closed depending on demand, ensuring they remain relevant, responsive and grounded in real experience.
The Role of Our Trustees
Our trustees provide the strategic leadership and ethical oversight that keep The Inclusion Hub Exchange true to its purpose.
What they do
- Establish and sustain Hubs that foster trust, wellbeing and belonging.
- Set and uphold moderation standards, safeguarding arrangements and escalation protocols to ensure every space remains safe and accountable.
- Review and respond to support requests with confidentiality, empathy and professionalism.
- Enable constructive dialogue on workplace culture, wellbeing, retention and systemic barriers to inclusion.
- Ensure anonymised insights are responsibly shared to inform industry learning and improvement.
- Promote awareness, engagement and collaboration across institutions and professional bodies.
- Monitor impact and effectiveness, identifying opportunities for growth and development.
- Uphold our Charter, Code of Conduct and values in every decision and interaction.
- Ensure compliance with charity law, safeguarding expectations and data protection obligations.
SHARED
STRONGER
CONNECTED
Why Join a Hub
- Confidential peer support: Hub Leads create and maintain safe spaces where you can share lived experience with dignity and confidence.
- Real insights, real change: Our Hubs turn anonymised experiences into practical learning and industry‑wide recommendations.They help shape change from the ground up.
- Strong governance & safeguarding: Our trustees oversee ethical practice, clear boundaries and robust safeguarding protocols.
- Clear, protective boundaries: We don’t offer counselling, legal advice or HR services. This clarity keeps every Hubs focused, respectful and psychologically safe.
- Support when you need it.
How to Join Our Community
Becoming part of The Inclusion Hub Exchange is simple, confidential and centred on your needs.
Here’s how it works:
1. Complete our inquiry form
Share a brief outline of your situation or what you’re looking for. Everything you tell us is handled confidentially and in line with our Support Request Protocol.
2. Tell us the type of support you need
Let us know whether you’re seeking peer support through a Hub or signposting to external services. This helps us direct your request to the right pathway.
3. Leave the rest to us and we will be in touch on the next steps
A member of our team will contact you to confirm confidentiality boundaries and discuss the best next steps.
